Terms & Conditions

This website www.theoldsoulsshop.com is edited and hosted by:

Sylviane DECOCQ

84, allée de la bergeronnette, 95800 Courdimanche, FRANCE

E-mail: victoria@theoldsoulsshop.com

Phone: +33 6 19 48 59 51

SIRET 52099225600013

Dispensée d’immatriculation au registre du commerce et des sociétés (RCS) et au répertoire des métiers (RM)

TVA non applicable, art. 293B du CGI

Publication director: Victoria DECOCQ

General Terms & Conditions

Article 1: Purpose
The following general terms and conditions are meant to establish the rights and duties of www.theoldsoulsshop.com and its customers. They apply to whoever reserving and/or buying any item for sale on the website www.theoldsoulsshop.com hereinafter referred to as “the customer”.

Article 2: Foreword
The general terms and conditions apply to every sale performed through www.tholdsoulsshop.com. The SYLVIANE DECOCQ society reserves the right to change these at any moment by publishing a new version on its website. The general terms and conditions that apply are those in effect at the time of the payment. These general terms and conditions are available to consultation at any time from the homepage of www.theoldsoulsshop.com. The SYLVIANE DECOCQ society is making sure that any potential client accepts these conditions by setting a box to tick before validating the order. By the ticking the box, the customer agrees that they have been advised accordingly to their needs and that they accept these conditions, without restriction or hesitation. The customer declares being able to contract under the French law or legally representing the person natural person or legal entity for which they commit. Unless proven otherwise, the data recorded why the SYLVIANE DECOCQ society establish the proof of all transaction.

Article 3: Price
The price of the products for sale on www.theoldsoulsshop.com are shown in Euros and are including all taxes except delivery price. For every item shipped outside of the European Union and/or to the Overseas Departments and Territories, the price is calculated without taxes automatically on the bill. Custom duties or any other local taxes, importation duties and state taxes are likely to be required in some cases. These expenses are to be paid by the customer and do not accountable to the SYLVIANE DECOCQ society. The SYLVIANE DECOCQ society therefore advises its customer to enquire towards their local authorities. The SYLVIANE DECOCQ society reserves the right to modify its prices at any time for the future. Any telecommunication costs used to access www.theoldsoulsshop.com are to be paid by the customer. If need be, the delivery price is to be paid by the customer.
Shipping or delivery costs are calculated considering the weight and the size of the package. They include handling, packaging and delivery costs. The choice of the service provider in between the different options offered by the SYLVIANE DECOCQ society are the customer’s liability. The customer declares to have received any necessary information to choose the service provider. The SYLVIANE DECOCQ society is no longer responsible for the package once it is given to the service provider.

Article 4: Entering the contract
The customer will have to go through a succession of different steps for each item for sale on www.theoldsoulsshop.com to finalise their order. Nevertheless, the steps described hereinbelow are invariable:
- Information on the essential characteristics of the product
- Choice of product, in case of different options, and indication of customer data (shipping adresse, name, etc…)
- Acceptance of the general terms and conditions
- Verifications of the order, and if need be, correction of any error
- Choice of method of shipping and/or of delivery, and of the payment method
- Payment of the order
- Delivery of the products
The customer will receive a payment confirmation via e-mail, as well as an acknowledgment of receipt attesting to their order. The customer will receive a PDF file of the general terms and conditions. The order will be delivered at the address given by the customer. In order to fulfil the order, and in compliance with the article 1316-1 of the Code civil, the customer commits to giving truthful data. The SYLVIANE DECOCQ society reserves the right to decline any order that may seem suspicious, dishonest or for any other legitimate reason.

Article 5: Products and services
The essential features of the items, of the services and of their prices are available to the customer on www.theoldsoulsshop.com. The customer confirms to have received a detail of the delivery costs, terms and conditions of payment, delivery and execution of the contract. The SYLVIANE DECOCQ society commits to honour the customer’s order while stocks lasts. If not, the SYLVIANE DECOCQ society will inform the customer. These contractual informations are explicated in detail. In compliance to the French law, they are the subject of a recap and of a confirmation when the order is to be validated.
The parties agree that the illustrations or pictures of the items for sale do not are of contractual value. In compliance with the legal dispositions regarding hidden defects, the SYLVIANE DECOCQ society reimburses or exchange flawed products or any products that do no match the order. The reimbursement can be asked via the form available in the “Contact us” section, accessible from the homepage of www.theoldsoulsshop.com. The item to be returned should be sent back to the SYLVIANE DECOCQ society within a period of 15 days after the reimbursement application. The shipping costs are to be paid by the customer. The SYLVIANE DECOCQ society commits to reimburse by bank transfer the customer once the item is received.
The SYLVIANE DECOCQ society describes every item for sale on www.theoldsoulsshop.com as precisely as possible. The customer declares acknowledging that the products for sale on www.theoldsoulsshop.com are second hand items and therefore may have marks or scratched from previous uses. They are sold in this state and are not subjected to guarantee.
The items for sale on www.theoldsoulsshop.com have mostly been made several decades ago, therefore, they may not be fit the current security standards. They can be dangerous in the case of a different purpose than decoration.

Article 6: Property
All items for sale on www.theoldsoulsshop.com remain property of the SYLVIANE DECOCQ society until complete payment.

Article 7: Delivery 
The order is delivered at the delivery address given and within the period stated while ordering. This period does not include the time of preparation of the order. In case of a late shipping, the SYLVIANE DECOCQ society commits to inform the customer. In case of a late delivery, the customer has the possibility to dissolve the contract in compliance with the article L.138-2 of the Code de la consummation. The SYLVIANE DECOCQ society will then reimburse the product and the shipping costs in compliance with the article L.138-2 of the Code de la consummation. The SYLVIANE DECOCQ society reminds its customers that once they receive their order, any loss or damage or the items are of the customer’s liability. 

Article 8: Payment
Payment is required when placing the order. The customer can pay via bank transfer or cheque. The customer declares that they are legally using the bank account employed to pay for the order.

Article 9: Period of withdrawal
In compliance with the article L.121-20 of the Code de la consummation, the customer enjoys a period of withdrawal of 14 days in which they do not need to justify or pay penalties, except for shipping costs, if returning an item is needed. This period starts once the order is delivered to the customer. Withdrawal can be made by contacting the SYLVIANE DECOCQ society via the “Contact us” section, accessible from the homepage of www.theoldsoulsshop.com.
In case of withdrawal, the cost of the returned items and the delivery costs will be reimbursed. The shipping costs of the return will be paid by the customers. The return of the items have to be effected in the same duration as their delivery. If possible, returns should be accompanied by a copy of the buying certificate.

Article 10: Intellectual property
The brand, the domain name, the pictures, videos, texts, and globally every other data displayed on www.theoldsoulsshop.com are, unless stated otherwise, the exclusive property of the SYLVIANE DECOCQ property. Any reproduction, whole or partial, modification or use of these elements is strictly forbidden.

Article 11: Force majeure
The execution of the seller’s obligations is suspended in case of force majeure. The seller will inform the customer in the case of such an event.

Article 12: Nullity and modification of the contract
If one of the stipulations of the contract is cancelled, this nullity will not lead to the global nullity of the contract. Any contract modification is only valid once an agreement is written and signed by the parties.

Article 13: Data security
In compliance with the Loi Informatique et Libertés of the January 6th 1978, any user of www.theoldsoulsshop.com has the right to ask, access, modify, contradict and rectify any of their personal data. By accepting the general terms and conditions, they give their consent that www.theoldsoulsshop.com may collect and use personal data in order to complete the contract. By giving their e-mail address on the website, the customer consents to receive emails about information’s and special offers regarding products put on sale by the SYLVIANE DECOCQ society and its collaborators. The customer can unsubscribed at any time by clicking on the link at the bottom of every e-mail.

Article 14: Governing law
Every clause included in the aforesaid general terms and conditions, as well as any buying or selling performed through www.theoldsoulsshop.com is subject to French law. 
The original version of these general terms and conditions was inspired by www.donneespersonelles.fr/confitions-general-de-vente. It was then translated.

Terms of Service

An attentive reading of the terms of service is required before using www.theoldsoulsshop.com. By browsing this website, you, hereinafter referred to as “the customer”, agree without restraint the following ways and means.

Personal data
The website www.theoldsoulsshop.com is declared to the Commission Nationale Informatique et Libertés under the number 2147157v0. In compliance with the Loi Informatique et Libertés of the January 6th 1978, any user of www.theoldsoulsshop.com has the right to ask, access, modify, contradict and rectify any of their personal data. Any request in this purpose has to be addressed to the SYLVIANE DECOCQ society by sending an e-mail to victoria@theoldsoulsshop.com. Any request will have to be accompanied by the photocopy of an identification paper (ID card, passport, drivers licence) of the customer.

The SYLVIANE DECOCQ society will have to answer within 2 months. Subject to their deliberate agreement, customers consent to the fact that their personal data may be transmitted to the SYLVIANE DECOCQ society collaborators as well as service providers and that they may receive offers from them.

The SYLVIANE DECOCQ society reserves the right, in order to facilitate the customers browsing on its website, to use cookies. The purpose of cookies is to identify the user faster and to facilitate the connexion. The SYLVIANE DECOCQ society can not guarantee the optimal functioning of the website if the user refuses the use of cookies. Any user can refuse the use of cookies by configuring their browser.

www.theoldsoulsshop.com may contain hyperlinks to a third-party website which is not under the SYLVIANE DECOCQ society’s control. Therefore, the SYLVIANE DECOCQ society can not be responsible for the content of the websites linked and does not guarantee that the user will be satisfied by the products and services offered by these websites.